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Here is our section on shipping and returns:

SHIPPING:
All orders are shipped via UPS (United Parcel Service) within the continental U.S., Alaska and Hawaii.
We cannot ship UPS to a P.O. Box, APO or FPO.
All shipments are F.O.B. Carson, California and are plus freight.
All shipments made within California will be charged California sales tax.
Any item(s) damaged in shipping must be signed for as DAMAGED. This helps protect you! A freight claim must also be filed with the shipping company.
NO C.O.D. ORDERS.

MERCHANDISE RETURNS:
**ALL CLAIMS MUST BE MADE WITHIN 30 DAYS OF SHIPPING ** If you are not satisfied with any stock item in our catalog, you may return it within 30 DAYS from the date you received the item(s). Please return the merchandise and original packaging, include a letter or note indicating the invoice number, invoice date, reason for return and a daytime phone number. Credit/refunds will be issued LESS the original Shipping/Handling charge. ALL ITEMS BEING RETURNED MUST BE SHIPPED PREPAID. NO CREDIT/REFUND WILL BE ISSUED FOR RETURN SHIPPING.
We regret we cannot allow returns or offer refunds on custom or personalized items. Stock items being returned after 30 DAYS are subject to a 15 % restocking charge. ALL RETURNS ARE SUBJECT TO OUR INSPECTION. 

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